My gifts disappeared

Gifts can only be claimed up to 7 days after they were sent. Rewards for the previous season are an exception. Those will disappear after 2 ...

Why are my gifts going to random players?

There is a fixed unknown amount of gifts that can be sent to your guild members on those rolls. After you have exceeded the amount of gifts ...

How long does the compensation gift for inconvenience stay until it expires?

In the event that developers compensate players due to a variety of reasons, players will receive a gift in the form of a mail/gift in their...