Hi, how can we help you?

How do I change my profile picture?

What is the game's policy regarding refunds?

My gifts disappeared

Why are my gifts going to random players?

How long does the compensation gift for inconvenience stay until it expires?

How do the points get earned?

Do you lose your individual ranking points when changing guilds?

What are the Champion and the Charger titles?

When do we get ranking rewards after the season ends?

I bought the Season Pass and haven’t received any rewards for it.

Can the guild change the auto kick time?