I didn't receive my rewards/items from an Event!

Sometimes it may take a little while for the awards to appear on youraccount. If they don't arrive within 24 hours of the Event's end, pleas...

I am stronger than my opponent but I'm still loosing in the Arena. Why?

The team might allow an easy comparison of player team sets but doesn't necessarily mean that players with more might will win.What's import...

I didn't receive my featured character from the 7-day login bonus!

In order to receive the featured character from the 7-day login bonus, you need to log in constantly for 7 days in a row. Missing a single d...

I don’t have enough space for my new heroes!

Use the "+" icon in your Cards tab, next to the current number of Heroes, to expand your inventory.

Upgrading some skills gives exactly the same bonuses. Is this correct?

Yes, this is intentional. Not all skills stats grow with each leveling up.