You can link your hero to your Google Play Games (Android) / Game Center (iOS) account. Just make sure that you're logged into your current Google Play Games / Game Center.

After that, go to the Settings icon in the top left corner of your Hero’s avatar. Next, go to Account Management > Sign in. Sometimes this happens automatically, depending on your device settings.

NOTE: If the button does not work, it means you need to update your Google Play Games / Game Center app.

If the buttons are faded, then your Hero has already been saved.