I bought items/offer and I still haven't received them. What should I do?

Please make sure to check your Hero > Items tab. Some items need to be unpacked first. Also, make sure to check if you actually bought It...

I want a refund. How can I get it?

Sorry, but we are unable to refund your purchases. All payments are controlled by Google and you need to contact them first.

I want a refund. How can I get it?

Sorry, but we are unable to refund your purchases. All payments are controlled by Google and you need to contact them first.

How does the Subscription (Elite Pass) work?

The Questland Subscription offers multiple benefits in the game:Daily rewards such as Gems sent to your inbox Ability to skip some ads (like...

How can I cancel my Subscription (Elite Pass)?

Please go to the second tab in the City > Bank > Elite Pass. You will then be transferred to your store page where you will have an op...

How can I get Top-Up points?

Top-Up points can be earned by making in-game purchases, for example from offers. Every offer contains Top-Up points.Thanks to them you can ...

How can I get a higher VIP level?

VIP points can be earned by making in-game purchases, for example from offers. Every offer contains VIP points.Every Offer contains informat...

I bought an Offer and I still didn't receive it. What should I do?

If you bought an offer and didn't receive rewards from it, remember that sometimes offers arrive with a slight delay (up to 24 hours).If you...

I used to have cheaper offers. When will they come back?

All offers change with time. Sometimes you get many cheaper ones, sometimes you get more expensive offers, sometimes they are mixed.We canno...