Hi, how can we help you?

How to use a friend's secret code

I sent a gift box and my friend never got it!

I didn't receive my rewards/items from the Quest Event/Battle Event!

How can I transfer my Hero between iOS and Android?

Can I change my Hero's name?

How can I save my Hero?

I bought items/offer and I still haven't received them. What should I do?

How does the Subscription (Elite Pass) work?

How can I cancel my Subscription (Elite Pass)?

I finished the tutorial. What should I do first?

Forge - what can I do there?

Bank - why is it worth a visit?

What is the difference between an Event and a Battle Event?

What should I know about Battle Event mechanics?

Battle Event Tips

Where can I sell my items?

Gear - what should I know about it?

Orbs - why are they important?

What should I know about basic statistics?

What is the highest hero level?

How can I delete my hero?

What is Awaken?

What is Artifact?

What is Empowering Stone?

My game crashes/is loading too long. What can I do?

Mailbox is showing that I received some messages but there is nothing in there. Is it a bug?

I noticed a bug in your game. What can I do?

I have an idea/suggestion! Where can I post it?

How do I join a guild?

How do I leave my guild?

How does Fame work?

New update is not available in my store

When should I expect the next update?

When will you add new features to the game?